Get the most out of the kick-off

Did you know that the research preparation is one of the most important phases in the research process? This is why we ask you to schedule a kick-off with one of our researchers. In addition to this, we ask you to fill out the kick-off template prior to the meeting. 

  • Get the most out of the research study and avail of our template
  • The kick-off template forms the basis for the interview or test script
  • Good research preparation leads to better results

Step 1 - Schedule the kick-off

Schedule the digital kick-off with the researcher that is assigned to your study. Amongst other things, the following topics will be discussed:

  • The kick-off template. In preparation of the kick-off, we ask you to fill in our template. This will serve as a conversion guide during the kick-off. 
  • The research planning. We will agree on the start date, the week in which sessions are executed and let you know by when you can expect the results.  
  • Quick tour on the platform. We will show you where you can find the session recordings and explain how to watch the sessions through our livestream. 

Schedule kick-off

Step 2 - Fill out the template

In preparation for the kick-off, we would like to ask you to fill in the kick-off template as complete as possible. Please don't worry in case you struggle with answering the questions in the template as your answers will be discussed at length during the kick off - and can be adjusted if necessary. 

Download kick-off template

The Research Process

What happens next?

A three step process from the first version of test script to the evaluation.

1 - First draft of the script

After the kick-off is completed, the interview or test script is drafted.

2 - Conducting sessions

After agreeing to the script, the sessions are executed through User Sense's platform.

3 - Analysis, report and evaluation

After the analysis and reporting, the results are shared in the evaluation.

Frequently asked questions

The most frequently asked questions and answers.

We are happy to help you filling out the template, but do ask you to answer the questions as best as you can. You can discuss the answers with the researcher, after which the researcher will take care of its completion. 

As long as the template is not finalized and the researcher has not started drafting the interview our test script, the template document can be modified. Please make sure to send this modified version to your researcher so that he/she can have a look at it before heading into the kick-off. 

Please reach out to your researcher with this question. He/she can then give insight into whether this is possible. 

You can do this on the last page of the kick-off template. 

Usually, we collect enough information based on the completed template and during the kick-off to conduct good research. Have you conducted user research before? If so, then it can be of added value to send a concise overview of the most important results to the researcher. 

Please send the template to the researcher who is assigned to your research project. Do you not know who this is? Then please contact us by phone at +31 85 1300 626 or mail to info@usersense.nl so we can help you out. 

Need some assistance?

Please contact your researcher directly or reach out to us.

Contact us